Welcome to ListenTell.com ("ListenTell", "we", "our", or "us"). We help users prepare for and perform better in remote interviews through Al-assistedmock interviews, transcript analysis, and feedback tools.

This Privacy Policy explains how we collect, use, and protect your information when you useour website, mobile app, and related services (collectively, the "Services").

By using ListenTell, you agree to this Privacy Policy. If you do not agree, please discontinueuse of our Services.

a. lnformation You Provide

We collect information that you voluntarily provide, including:

• Account Information: Name, email address, and login credentials.
• CVs and Resumes: Uploaded documents, including personal and professionalinformation.
• Interview Data: Audio/video recordings, interview transcripts, mock interviewsessions, and your interactions with our Al or human interviewers.
• Payment Information: If applicable, we collect billing details via secure paymentprocessors (we do not store your credit card details).
• Communications: Messages you send to our support team or feedback forms.

b. Information We Collect Automatically

When you use our Services, we may automatically collect:

• Usage Data: Device type, browser, IP address, session duration, and pages visited.
• Cookies and Analytics: To improve functionality and understand usage patterns(see Section 7 below).

We use the collected information to:

• Provide and improve the ListenTell Services.
• Conduct and analyze mock or real interview sessions.
• Generate personalized interview feedback and insights.
• Maintain and secure your account.
• Comply with legal and regulatory requirements.
• Communicate service updates, offers, and support notifications (you can opt outanytime).

You can contact privacy{'@'}listentell.com at any time to request deletion of your data. Once deleted, your data cannot be recovered.

We retain your CVs, interview transcripts, and related data as long as your account remainsactive.

We may retain anonymized, aggregated data for research or product improvementpurposes.

We do not sell or rent your personal information.We may share limited data with:

• Service Providers: Hosting, analytics, and Al model partners (under strict dataprocessing agreements).
• Legal Authorities: If required by law or to protect our rights.

All third parties handling user data are bound by confidentiality and security obligations.

We implement administrative, technical, and physical safeguards to protect your information.However, no online service can guarantee absolute security. Please use strong passwordsand keep your login credentials private.

We use cookies and similar technologies for authentication, performance tracking, andpersonalization.

You can control or disable cookies via your browser settings, but some features may notfunction properly.

Depending on your jurisdiction (e.g., GDPR or CCPA), you may have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for certain data uses.
• Request data portability.
• File a complaint with a regulatory authority.

Contact us at privacy{'@'}listentell.com to exercise these rights.

ListenTell is not intended for users under the age of 16.

We do not knowingly collect data from minors. If we become aware that a child has provpersonal data, we will delete it promptly.

We may update this Privacy Policy from time to time.

The latest version will always be available at https://listentell.com/privacy.Significant changes will be notified via email or in-app notice.

For questions or privacy concerns, contact:

Email: support{'@'}listentell.com

Address: ListenTell Pte. Ltd., Singapore